Originally Posted by Master of Malt
We'd be happy to replace any of the drams you weren't completely satisfied with (even if it's only the label that is damaged). We'll even include a little something extra as an apology.
Well, somehow I missed this posting. Thank you so much for your responsiveness. Your customer service department already responded quickly to resolve the issue, much to your credit. I just can't wait until you expand the "Drinks By The Dram" (DBTD) program to include a wider variety of currently available bottlings. I like the older/rarer stuff, but I'm still trying to get through the currently available expressions from active distilleries.